Discover how the SYNAPSIS solution supports the way you want to care for your HCP clients

 

Synapsis for Home Care Package Providers

 

Monitor home care accounts quickly, efficiently, and in real-time

See what is actually available from the HCP to spend at any given time

  • Add expenses to plans and see the balance immediately

  • Easily add planned expenditure to the actual budget

  • Manage all your clients' budget needs

  • Verify and approve orders

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SYNAPSIS=Real-time HCP account balances

All-in-one system = no need to constantly follow up with emails and calls

  • Efficient resource allocation for

    client care needs.

  • Effective HCP Case Management

  • Flexible, transparent, and logical

 

Make your financial team smile again

Synapsis makes compliance easier. Get detailed and accurate business intelligence for your HCP business

  • SYNAPSIS makes claiming easier

  • Easy download of invoices for payment processing

  • Quick generation of claims upload file

  • Easy and accurate upload of Home Care subsidies

 SYNAPSIS Platform compliance

SYNAPSIS provides a fully compliant operating and secure solution aligned with the requirements of Services Australia Aged Care portal

Find out how Synapsis can help your organisation better manage home care package finances

“Synapsis gives me exactly the information I need to support our clients’ home care packages.”

— Steven, HCP Approved Provider CEO

 

The easiest way to manage your clients HCP Needs

Have all the suppliers you need at your fingertips with flexibility to suit your needs

  • Easy ordering at your fingertips

  • Simple and effective controls to manage ordering

  • Easily manage suppliers of goods and services

FAQs

  • Each of your HCP clients need to have a Budget Plan at the beginning of the package, and at every review thereafter. Synapsis has got you covered.

    ACTUAL EXPENDITURE
    Synapsis automatically displays today’s balance and the available balance of the month in view (taking into account all orders for services and goods).

    PLANNED EXPENDITURE
    Synapsis has quick step-by-step process for building the client’s Budget Plan. You can easily move this to the client’s actual expenditure with a click.

    The monitoring of all expenditure for services and purchases can be done at a glance.

  • All relevant information regarding the HCP client linked to their HCP account can be recorded.

    Synapsis creates a seamless exchange of information regarding:
    + Government subsidies
    + supplement allocation
    + monthly claims on the Aged Care Portal
    + ordering of services and goods
    + invoice verification
    + invoice payments and more.

  • Absolutely! Any service provider or supplier you use for your HCP clients can be added to Synapsis, so you can easily select them when raising orders.

    Synapsis is built to address the compliance requirements of in-home Service Providers.

  • The calendar view of client services can be printed for your HCP clients so they can place on their fridge as a helpful reminder.

    This view also allows your Care Advisors to quickly see the services that have been organised for your clients and coordinate easily.

  • Yes! You can upload your monthly Government Subsidies and Supplements report, and automatically allocate the funding to your clients with every adjustment that may have happened during the month. Synapsis will save you time and make you smile again.

    Synapsis also allows you to upload any client documents, providing a safe and secure repository of your clients’ documents needed for compliance.

  • Synapsis is a HCP Budget Manager. It works in a similar way to a banking app, but gives you extras too!

    Synapsis is built by specialists that have operational and financial experience with HCP, that know exactly what is required in terms of compliance, but also in terms of usability and client needs.

 

Let’s discuss your needs